Meaningful, Objective, and Unbiased Performance Reviews
Upful is software that uses behavioral science to coach people as they write employee performance feedback.
Upful helps improve employee engagement and retention, reduces workplace bias, discrimination, and retaliation, and helps make career growth more inclusive and equitable.
People learn better when they don't feel attacked. Upful's coaching is less likely to induce defensive reactions compared to traditional training methodologies.
Remind people of best-practices, provoke deeper thinking, ask people to provide specific examples, offer alternative interpretations - all in a soft, positive, sometimes humorous tone.
Think of it as a training tool that works in-the-moment as an employee is writing, so they can act on the feedback immediately if they choose to do so.
Safer space for receiving coaching and changing thoughts.
Language Coaching Details
Vague, subjective, extreme, speculative, and potentially biased language triggers an Upful Coaching Moment.
Customized / Adaptive
Can be customized based on demographics of the reviewer and the reviewee (person receiving feedback), inconsistencies between language and ratings, hierarchy, psychographics, function, industry, and more.
Based on gender, age, race/ethinicity, sexual orientation, disability, and others that we can add in the future.
Improves over time
Coaching gets better with use and by sharing historical data with Upful's team. Upful monitors how people respond to coaching and makes adjustments to optimize coverage, accuracy, and efficacy.
What our community says
“I LOVE IT! I have 20 years of dealing with how people respond to words. My HR managers spend 3-4 hours a day coaching people on how to give feedback. I want to quit my job and join your team!”
“I spend half my time reviewing, editing, and making suggestions on performance reviews from managers. I correct unconstructive language, make sure they are consistent in their messaging, and constantly have to ask for more examples. Upful could save us so much time!”
“Too many managers were promoted because they are good individual contributors. They lack preparation to be people managers and to assess performance. Upful could help!”